About
Highly detail-oriented Medical Billing professional with over 3 years of progressive experience in optimizing revenue cycle performance, specializing in accounts receivable (AR) follow-up, denial management, and claims submission. Proven leader with a track record at MTBC Carecloud and Xonics LLC, adept at team mentorship, appeals drafting, and enhancing patient billing processes. Seeking an AR/Billing Executive role to leverage expertise in driving efficiency, maximizing collections, and ensuring regulatory compliance.
Work
Xonics LLC
|Account Executive (Backup Team Lead)
Rawalpindi, Punjab, Pakistan
→
Summary
Led and mentored a 5-person team in daily AR and billing operations, ensuring claim accuracy and compliance for assigned clients.
Highlights
Spearheaded daily AR and billing operations, leading and mentoring a team of 5 to ensure high accuracy and operational efficiency.
Conducted comprehensive monthly internal audits, identifying and rectifying discrepancies to maintain 100% claim accuracy and regulatory compliance.
Streamlined client communication, directly engaging with assigned clients to swiftly resolve complex billing discrepancies and enhance satisfaction.
Elevated team productivity by 15% through targeted one-on-one coaching and performance reviews, fostering skill development and operational excellence.
MTBC Carecloud
|Accounts Manager – Operations
Bagh AJK, Azad Jammu & Kashmir, Pakistan
→
Summary
Managed comprehensive accounts operations, from data entry and claims submission to proactive AR follow-up and denial resolution, significantly impacting revenue collection.
Highlights
Ensured high accuracy in processing demographic data entry and medical billing inputs, minimizing errors and improving claim acceptance rates by 10%.
Managed end-to-end claims submission across electronic, paper, fax, and diverse payer portals, ensuring timely and compliant processing.
Accelerated accounts receivable collections by proactively conducting follow-ups on submitted invoices, reducing outstanding balances by an average of 10-15%.
Efficiently posted payments utilizing both Electronic Remittance Advice (ERA) and manual processes, maintaining precise financial records and reconciliation.
Successfully resolved complex rejections and denials, drafting and filing appeals that led to a 90% success rate in claim recovery.
Oversaw comprehensive patient billing, including paper and e-statements, and accurately posted patient payments to ensure transparent financial management.
Education
Sir Syed College Campus II
FSc
Pre-Engineering
Read Foundation School & College
Matriculation
University of Haripur
→
BS
Computer Science
Grade: CGPA 3.10/4.00
Languages
English
Urdu
Hindko
Certificates
Google Project Management
Issued By
Coursera
National Financial Literacy Program for Youth
Issued By
State Bank of Pakistan
Microsoft Office Specialist (Certiport)
Issued By
Certiport
Skills
AR Follow-up & Denial Management
Accounts Receivable, Denial Management, Claims Follow-up, Revenue Cycle Management.
Claims Submission
Electronic Claims, Paper Claims, Payer Portals, Fax Claims.
ERA & Manual Payment Posting
Electronic Remittance Advice, Payment Posting, Manual Posting, Financial Reconciliation.
Appeals Drafting
Appeals Process, Claim Rejections, Denial Resolution, Documentation.
Patient Billing & Payment Posting
Patient Statements, E-statements, Patient Payments, Billing Management.
Internal Auditing & Compliance
Internal Audits, Regulatory Compliance, Claim Accuracy, Quality Assurance.
Team Leadership & Client Communication
Team Leadership, Mentorship, Performance Reviews, Client Relations, Stakeholder Communication.
Problem Solving
Issue Resolution, Critical Thinking, Troubleshooting, Discrepancy Resolution.